In this era of digitalisation, it is no doubt that enterprises all prioritize automation when it comes to adopting new technological innovation. AI utilizes gathered information to analyze the companies and spot upcoming business trends that would take data scientists several weeks to create. Based on the predicted trends, enterprises can make a prediction and establish their own plan for their next moves.
What Next?
During the 1990s, ERP was the emerging trend and companies were looking to utilize the new functionality and opportunities this trend brought. Many customers moved from manual systems and spreadsheets to ERP software with the main aim of improving efficiency. Today, ERP is a very common term within the industry and most companies who have adopted ERP software in their organizations are asking the question ‘what is next?’
AI is an emerging trend but understanding terms like Big Data and the Internet of Things (IoT) which are causing digital disruption can create a misperception in the market. Today, more than before, companies need to understand how AI fits into ERP software as well as the benefits it can provide.
AI in ERP software
Companies have also looked toward their ERP systems to optimize the time employees spend on analyzing data and decision making. By bringing AI into the ERP system, the ERP system can assist with analyzing financial figures, picking up discrepancies and helping with quicker month-end routines. AI can also assist by suggesting sales items for customers based on historical purchases or customer behaviour, therefore, increasing revenue.
Many companies are beginning to use AI with their ERP system to assist with scheduling – a task which takes managers many hours within the service industry. For example, an ERP user might have multiple resources working on various projects and if an employee (or two) is off sick, rescheduling can be a very time-consuming task. By having AI make suggestions relating to resource scheduling, the managers can focus on other aspects of these projects with no loss of productivity.
Although early adoption of an ERP system does have significant advantages for companies looking to benefit from AI, it is not too late if you have not yet made the move. ERP software and AI will continue to move from strength to strength and looking for an ERP vendor who has a future safe approach should be the main priority on any companies agenda.